• Can I send wine if I live in a state where you don?t ship?
• Do I need to sign for the delivery?
• Can someone else in the household sign for it?
• What if I am not home?
• How do you ship my wine orders?
• Are there any restrictions on the type of address where you can ship?
• What if there is a problem?
• I live in a state where you currently deliver, but I?ve tried to order in the past from other companies and haven't been able to. Why am I able to order through you?
• Why can?t I send a wine gift basket to all your states?
• Do you ship all year round?

Can I send wine if I live in a state where you don?t ship?

Yes, you may purchase wine, as long as you are over 21 from any state. However, it must be delivered to one of the states eligible for delivery.

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Do I need to sign for the delivery?

Someone age 21 or older must sign for the delivery. Carriers will make up to three tries for delivery and signature.

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Can someone else in the household sign for it?

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What if I am not home?

If you may not be home during this time, consider sending your wine to a business or alternate address.

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How do you ship my wine orders?

We use a variety of carriers, primarily, FedEx and UPS depending on state availability and state regulatory requirements. All orders are shipped in plain wrapped, sealed packages so keep an eye out.

Are there any restrictions on the type of address where you can ship?

By law, alcohol cannot be shipped to PO Boxes or APO/FPO addresses. Plus, there are a few states with specific zip code restrictions (see the listing on each wine page).

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What if there is a problem?

For example, if a bottle is broken in transit, please call us and we'll get you a replacement. If there is evident carrier damage, please let them know upon delivery. Then call us and we will replace it for you. We offer a satisfaction guarantee, so call or write customer service if there are any other problems. We?ll take care of it right away.

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I live in a state where you currently deliver, but I?ve tried to order in the past from other companies and haven't been able to. Why am I able to order through you?

State regulations regarding the shipment of wine change regularly. 1-800-FLOWERS.COM has partnerships with companies such as My Wines Direct which, through its fulfillment providers and partners, is in compliance with all requirements for legally shipping and delivering wine to customers living in the states to which we ship.

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Why can?t I send a wine gift basket to all your states?

State regulatory requirements prohibit us from offering this option in CT at this time.

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Do you ship all year round?

We ship year round, though we do not ship on major holidays or on weekends. In the event of extreme weather conditions (i.e. heat and/or cold), we reserve the right to delay the release of shipments in order to maintain the high quality of products at the time of arrival.